Shipping policy

Welcome to Velora. We are committed to delivering your orders safely and on time. Please review our shipping policy below.

Order Processing

* Orders are processed within 1–3 business days after payment confirmation.
* Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery times:

* All Pakistan: 5–10 Business Days

Please note that delivery times are estimates and may vary due to customs, weather conditions, or courier delays.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location.

Free Shipping may be available during special promotions or for qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number so you can monitor your shipment.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your local authorities. These charges are the responsibility of the customer.

Incorrect Shipping Address

Please ensure that your shipping address is accurate before placing your order.

Velora is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact us:

Velora Support
Email: support@velora.com